The Clinical Health Coach is committed to having its trainings meet promised objectives and give value to enrollees. Evaluating both elements is key to continuous improvement. Faculty and staff rely heavily upon this feedback. Results from activity evaluations by the last 764 completing students prepared for the Interstate Postgraduate Medical Association which awards CME/CEU credits were recently analyzed.
In the most recent analysis, 82.7% of CHCTO completing enrollees rated the training “very good” or “excellent” for its content, usefulness and quality. Additionally, 98% of participants rated the activity better than “Fair.”
More significant was the how enrollees plan to change clinical practice as a result of participating in this training. The report – 92-98% reported they would: improve communication with patients regarding their health and health behaviors; attend to health literacy needs of patients; employ key components of the coaching conversation flow model; employ evidence based interventions with chronic condition patients; apply several practical activities of medication management; utilize a registry to identify and stratify patients with chronic conditions; apply principles of coaching sciences in partnering with patients; demonstrate how clinical health coach can pay their own way in a practice; demonstrate more effective listening skills with patients and co-workers; integrate patient engagement strategies into chronic care management of patients; build patient skills for confident self-management.
For a full summary report of results, a graphic of results is here.