Free Webinar:

Telephonic Health Coaching Skills to Effectively Engage Your Patients

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Do you struggle with connecting with patients via telephone?

Many care coordinators, care managers and health coaches express a level of unease in their ability or confidence to building relationships with patients through telephonic communication. They feel “blinded” when not seeing the non-verbal gestures and facial expressions of their patients.

Jacki Hecht

Health Coaching Skills Development

Topics Discussed:

E

Increasing awareness on the effectiveness of telephone-based health behavior

E

Identifying strategies for building rapport and engaging clients over the phone

E

Describing tips and strategies for motivating behavior change through telephone coaching

E

Negotiating a contract with patients that considers both patients and organizational expectations

Sign-up now to learn more Telephonic Health Coaching Skills

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