Training Program Curriculum
The curriculum design for Clinical Health Coach training online has evolved from several years of experience in providing the successful flagship Clinical Health Coach training onsite (more information about this program can be found at www.iowaccc.com). The two programs are intended to be highly compatible, with the potential for organizations to utilize both to train a diverse clinical workforce. Clinical Health Coach training online focuses primarily on the practical application of a wide array of health coaching, communications and care management strategies, which makes it particularly attractive for the entire healthcare team. Curriculum is grounded, when applicable, in evidence or research-based models, practice or process. However, so much of the role of health coaching is still evolving, as are new healthcare models such as Patient-Centered Medical Homes and Accountable Care Organizations. Thus, innovation, by the very nature of healthcare reform, is an important element of the training.
The Clinical Health Coach online curriculum content and design meets the rigor for both continuing medical education credits through the Interstate Post Medical Graduate Association and nursing credits through the California Board of Registered Nursing, an ANCC provider. These institutions assure the participant that curriculum meets the learning needs of a clinical audience, is properly referenced, and that information provided is balanced and impartial.
Modules 1 and 2 engage the learner by teaching foundational health coaching topics in 15-25 minute segments and offering additional activities and practice opportunities to cement the concepts.
- Describing the emerging role of health coaching in today’s new world of healthcare
- Exploring both the art and science behind coaching strategies and techniques
- Explaining the “shift” that empowers patients to set attainable health goals and more importantly, achieve health behavior change!
Modules 3 and 4 provide real life application to concepts in modules 1 and 2, plus introduce additional coaching strategies to diversify the learner’s “tool box” of health coaching techniques and options.
- Demonstrating effective health coaching techniques
- Practicing down to earth coaching and communications concepts that deepen the conversation with patients and families
- Focusing on key elements of a coaching conversation in a clinical environment
Healthcare Communications is spotlighted in module 5. As a valuable companion to health coaching, effective healthcare communications are critical to improving health literacy and engaging patients in active learning.
Module 5 moves into multiple key topics that serve to integrate health coaching strategies with care management models and the health coach role. Clinical health coaches are most effective when used to improve the health management of patients with chronic conditions. Successful performance in this role requires knowledge of population health management, team-based care models, proactive planned clinic visits and building the “Medical Neighborhood” of community resources. Presentations in this module are very similar to webinars and are generally 30 minutes in length.
- Integrating health coaching within population health management
- Discussing team-based care and care management strategies that support patient centered care
- Framing the importance of health literacy and effective healthcare communications within a health coaching model
Written Exams: There are three exams that are administered online throughout the course of the training program. Each consist of 23-34 multiple choice and T-F questions, and the participant must receive a minimum score of 70% on the exams in order to receive continuing education credits and/or to be eligible to earn a Certificate of Competency as a Clinical Health Coach®.
Certificate of Competency:The Clinical Health Coach® Certificate of Competency is awarded to participants who choose to participate in a recorded, telephone-based, measurable skills evaluation with a standardized patient (must pass with a minimum score of 30 out of 40 points).
Teleconference Calls: Upon completion of the first two modules, participants will be invited to join in weekly teleconference coaching calls. These faculty facilitated calls are viewed as critical to the success of the participant in gaining the required skills and competence for health coaching. Participants will receive more information about these call dates/times once they have completed the first exam (covering materials from modules 1 and 2).
Buddy Coaching Practice: It is highly recommended that participants choose a “buddy coach” to practice new coaching concepts and skills. Buddy coaches should be participants who are currently enrolled in Clinical Health Coach training online. If you are enrolling as an individual, please contact Hanna Moffett at [email protected] to learn about others who may be seeking buddy coaches.
You may begin this learning adventure by registering as an individual by selecting the “Register an Individual” tab below and paying by a personal or organizational credit card.
You may register a group from an organization by scheduling a call using the “Register a Group/Schedule a Call” tab below.